Power Emergency Right Now?
We respond within 2 hours in Nairobi
Your step-by-step guide when power fails. Stay calm, follow these steps, and we'll get you back online.
Do NOT touch any electrical connections if you smell burning or see sparks
Turn OFF the main breaker to isolate the generator from the load
Ensure good ventilation - open doors if the generator is in an enclosure
Keep fire extinguisher ready - Class ABC or CO2 type
Have this ready when you call - it helps us respond faster:
Use our free Generator Oracle tool to decode error codes and get instant troubleshooting steps.
🔮 Open Generator OraclePower outages cost businesses KES 50,000+ per hour. Call now.