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EmersonEIMS — Reliable Power. Without Limits.
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EMERSONEiMS

Engineering-grade reliability for East Africa's critical infrastructure. Power systems built to perform.

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Solutions

  • Generators
  • Solar Energy
  • UPS Systems
  • Motor Rewinding
  • Borehole Pumps
  • Incinerators
  • Diagnostic Suite
  • Troubleshooting
  • Knowledge Base
  • FAQ

AI & Intelligence Suite

  • Generator Oracle (AI)
  • Solar Genius Pro
  • AquaScan Pro (Borehole AI)
  • EIMS Pro (Building Suite)
  • Solar & UPS Intelligence Hub
  • AI Tools
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Industries

  • Hospitals & Healthcare
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  • Manufacturing
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Service Areas

  • All Kenya Counties
  • Nairobi
  • Mombasa
  • Kisumu
  • Nakuru
  • Kiambu

Contact

  • Nairobi HQEmbakasi, off Airport North Road, Nairobi
    (Near KEMSA Head Office)
  • Email Desks
    • General Inquiriesinfo@emersoneims.com
    • Service Coordinationemersoneimservices@emersoneims.com
    • Generator Deskgenerators@emersoneims.com
    • Solar & UPS Desksolar@emersoneims.com
    • Sally — Direct Accountsally@emersoneims.com
  • Phone
    +254782914717
    +254768860665

© 2026 Emerson EiMS. All rights reserved.

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ENGINEERED IN NAIROBI, KENYA
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THE SERVICES BIBLE

Kenya's Most Comprehensive Maintenance & Services Guide

📞 0782 914 717💬 WhatsApp
6
Service Categories
47
Counties Served
15,000+
Projects Completed
24/7
Emergency Support
50+
Expert Technicians
💧

Borehole & Water Pump Services

Complete borehole drilling, pump installation, repair, and maintenance services across Kenya. We handle submersible pumps, surface pumps, and jet pumps for depths from 10m to 500m+.

2,500+
projects
500m Max
depth
25+
brands

◆ Services Offered

Borehole Drilling

Professional borehole drilling using modern rotary and DTH (Down-The-Hole) hammer techniques. We conduct geological surveys, hydro-geological assessments, and yield testing to ensure optimal water production.

+
KES 3,500 - 8,000 per meter|3-14 days depending on depth

Submersible Pump Installation

Installation of submersible pumps for boreholes. We supply and install pumps from leading brands including Grundfos, DAB, Pedrollo, Franklin Electric, and Wilo.

+
KES 45,000 - 350,000|1-2 days

Pump Repair & Overhaul

Complete repair and overhaul of all pump types. We diagnose issues using vibration analysis, motor testing, and performance curves.

+
KES 8,000 - 65,000|1-5 days

Solar-Powered Pumping Systems

Complete solar water pumping solutions for areas without grid power. Includes solar panels, inverter, pump, and storage tank.

+
KES 180,000 - 1,200,000|3-7 days

⚠️ Common Problems & Solutions

Pump not starting

Possible Causes:
  • •Power supply issue
  • •Tripped overload
  • •Burnt motor
  • •Control panel fault
Solutions:
  • ✓Check power supply
  • ✓Reset overload
  • ✓Test motor windings
  • ✓Inspect control panel

Low water yield

Possible Causes:
  • •Dropping water table
  • •Blocked screen
  • •Worn impeller
  • •Air lock
Solutions:
  • ✓Lower pump setting
  • ✓Clean screen
  • ✓Replace impeller
  • ✓Bleed air

Pump cycling on/off

Possible Causes:
  • •Pressure switch issue
  • •Small pressure tank
  • •Leak in system
  • •Check valve failure
Solutions:
  • ✓Adjust pressure switch
  • ✓Install larger tank
  • ✓Fix leaks
  • ✓Replace check valve

Dirty/sandy water

Possible Causes:
  • •Screen damage
  • •Over-pumping
  • •Borehole collapse
  • •New borehole settling
Solutions:
  • ✓Inspect screen
  • ✓Reduce pumping rate
  • ✓Re-develop borehole
  • ✓Allow settling

❓ Frequently Asked Questions - Borehole

How deep can you drill?

We can drill up to 500 meters using DTH hammer technology. Most boreholes in Kenya are between 80-200 meters deep.

How long does a borehole last?

A well-constructed borehole lasts 30-50 years. The pump typically needs replacement every 8-15 years depending on usage and water quality.

What affects drilling cost?

Depth, rock formation, accessibility, casing type (PVC vs steel), and location. Rocky areas cost more than sandy soils.

How do I know if there is water?

We conduct geophysical surveys using resistivity methods to map underground water. Success rate in Kenya is above 85%.

❓ General FAQ

General

Do you offer emergency services?

Yes, we provide 24/7 emergency services for critical equipment failures. Call our emergency line for immediate response.

General

What areas do you cover?

We serve all 47 counties in Kenya, with fastest response times in Nairobi, Mombasa, Kisumu, and Nakuru.

General

Do you provide warranties?

Yes, all our work comes with warranty: 1 year for repairs, 2 years for new installations, and varies by product for equipment.

General

Can I get a quotation before committing?

Absolutely. We provide free quotations for all jobs. Site visits are free within Nairobi; transport charges apply elsewhere.

Payments

What payment methods do you accept?

We accept M-Pesa, bank transfer, cheque, and cash. For large projects, we offer payment plans.

Payments

Do you require deposits?

For equipment purchases, 50% deposit is required. For service work, payment is on completion.

Payments

Do you offer financing?

Yes, we partner with financial institutions to offer equipment financing with up to 24-month terms.

Scheduling

How do I book a service?

Call us, WhatsApp, or fill the online form. We'll confirm availability and schedule at your convenience.

Scheduling

What are your working hours?

Monday-Friday: 8am-6pm, Saturday: 8am-4pm. Emergency services available 24/7.

Technical

Are your technicians certified?

Yes, all our technicians are trained, certified, and regularly updated. Electricians are ERC licensed.

🚨 24/7 Emergency Services

Equipment failure? Generator down? Pump not working? We're here to help!

📞 Call Now: 0782 914 717💬 WhatsApp Emergency

Why Choose Emerson EIMS?

🏆

Expert Technicians

Certified professionals with 10+ years experience

⚡

Fast Response

2-4 hour response in Nairobi, same-day across Kenya

🛡️

Guaranteed Work

All work comes with warranty and after-service support

💰

Fair Pricing

Transparent pricing with no hidden charges

© 2026 Emerson Industrial Maintenance Services Limited

Kenya's Most Comprehensive Maintenance Services Provider